privacy policy

## what we collect

• Account: your email address and name. Sign-in is by magic link, so we never store a password.
• Sessions: the IP address and browser user-agent of each sign-in, kept for account security.
• Monitors: the names and URLs you ask us to check, plus check results — status codes, response times, and error messages.
• Status page: the slug, title, and logo URL you configure. Status pages are public by design: they show monitor names and uptime, never the URLs being checked.
• Messages: anything you send through the contact or feedback forms, including the submitting IP address (used only for rate limiting).
• Billing: your Stripe customer and subscription IDs. Card details go directly to Stripe and never touch our servers.

## how we use it

To run the service: performing checks, showing your dashboard and status page, sending transactional email (sign-in links, down/up alerts), handling billing, and answering your messages. That's the whole list. No advertising, no profiling, no selling or renting data to anyone.

We use no analytics and no tracking cookies. The only cookie is the session cookie that keeps you signed in.

## who else touches it

• Stripe processes payments and stores your card details.
• Resend delivers our transactional email.
• Our hosting provider runs the servers and database, located in the United States.

Each processes data only to provide their service to us.

## retention & deletion

Raw check results are pruned automatically after 30 days; hourly uptime rollups are kept to power the status page history. Deleting your account removes your monitors, check history, and status page. To delete your account or get a copy of your data, email support@its200.com — we handle requests within a few days, not weeks.

## changes & contact

If this policy changes in a way that matters, we'll email account holders before it takes effect. Questions, corrections, requests: support@its200.com.